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Delivery

Delivery across Ukraine is carried out by the logistics service "Nova Poshta" from Monday to Friday.

  • The cost of delivery is calculated individually and paid by the customer separately.
  • The processing time for orders is 1-2 days, for pre-orders – 7-10 business days.
  • The delivery time for orders in Ukraine is 2-3 days.

For delivery issues, please contact care@goodpeople.com.ua

International delivery is carried out by DHL Express from Monday to Friday.

  • Delivery is possible to any country in the world, except the Russian Federation and the Republic of Belarus.
  • The delivery cost is calculated and paid when placing an order on the website according to the carrier's rates.
  • The processing time for orders is 1-2 days, for pre-orders – 7-10 business days.
  • Delivery time for international orders is 14-21 days.

Important! The cost of customs clearance is paid by the customer. Please take this into account when placing an order.

For delivery issues, please contact care@goodpeople.com.ua

Returns and exchanges

You can return/exchange the product within 14 calendar days from the date of receipt of the order. To do this, you must follow these steps:

1. Make sure that the product has no signs of use and that the tag is still present.

2. Send the product via Nova Poshta.

3. In case of exchange/return at the customer's request, the customer pays the shipping. In case of a defect in the product, the brand pays the shipping.

Please note that in accordance with the Law of Ukraine 3161-IV dated 01.12.2005 "On Protection of Consumer Rights", underwear is included in the list of goods of proper quality and is not subject to exchange or return, provided that they are not defective.